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Question 1 of 10
1. Question
Which of the following is/are not included in the 5M’s of process input variables?
Correct
The 5M’s—materials, machines, manpower, methods, and measurements—represent categories of process input variables.
Incorrect
The 5M’s—materials, machines, manpower, methods, and measurements—represent categories of process input variables.
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Question 2 of 10
2. Question
Good communicators probe the functions and contradictions to ask whether ideas and opportunities are really worth it such as the following except?
Correct
Good communicators probe the functions and contradictions to ask whether ideas and opportunities are really worth it:
• What will our customers and stakeholders think about this? Will our efforts add value and build loyalty?
• Are these opportunities going to threaten some of our best business relationships in the process, and are they really worth it?
• How will the people be affected by the opportunities?Incorrect
Good communicators probe the functions and contradictions to ask whether ideas and opportunities are really worth it:
• What will our customers and stakeholders think about this? Will our efforts add value and build loyalty?
• Are these opportunities going to threaten some of our best business relationships in the process, and are they really worth it?
• How will the people be affected by the opportunities? -
Question 3 of 10
3. Question
A good creator uses modeling to ask which of the following?
Correct
A good creator uses modeling to ask the following:
• Even if we have come up with a great idea, do we have the right people and the capability skill sets behind it?
• Do we really understand the purpose of our designs?
• Even if it is the right innovation area or problem to work on, are we willing to invest in the needed technology that it may take to deliver it?
• Do we really understand if the economics are viable and doable?Incorrect
A good creator uses modeling to ask the following:
• Even if we have come up with a great idea, do we have the right people and the capability skill sets behind it?
• Do we really understand the purpose of our designs?
• Even if it is the right innovation area or problem to work on, are we willing to invest in the needed technology that it may take to deliver it?
• Do we really understand if the economics are viable and doable? -
Question 4 of 10
4. Question
Most organizations have adopted a canned development process that includes which of the following in regards to the lean design?
Correct
Most organizations have adopted a canned development process that either: (1) worked somewhere else and was borrowed, (2) has been bestowed with the title of “best practice” but as history has proven, no practice stays as a best practice for long, or (3) was implemented by an outside consultant that initially made a great sales pitch and many promises, but failed to recognize the unique nature of the firm’s industry, culture, and customers. The result is often an overblown, cobbled-together process that is so cumbersome and restrictive that it just begs to be circumvented.
Incorrect
Most organizations have adopted a canned development process that either: (1) worked somewhere else and was borrowed, (2) has been bestowed with the title of “best practice” but as history has proven, no practice stays as a best practice for long, or (3) was implemented by an outside consultant that initially made a great sales pitch and many promises, but failed to recognize the unique nature of the firm’s industry, culture, and customers. The result is often an overblown, cobbled-together process that is so cumbersome and restrictive that it just begs to be circumvented.
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Question 5 of 10
5. Question
Which of the following is/are included in direct labor costs?
Correct
Direct labor cost: Design simplification, design for Lean manufacture and assembly, parts-count reduction, matching product tolerances to process capabilities, standardizing processes
Incorrect
Direct labor cost: Design simplification, design for Lean manufacture and assembly, parts-count reduction, matching product tolerances to process capabilities, standardizing processes
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Question 6 of 10
6. Question
Which of the following is/are the main objectives for learning the LSSBB methodology?
Correct
There are three main objectives for learning the LSSBB methodology:
• To master two systematic approaches to problem solving that have a very good track record of producing excellent results—DMAIC and DMADV
• To master a number of very effective tools that can be used to solve problems
• To master the way to apply LSSBB methodology to bring about transformation within an organizationIncorrect
There are three main objectives for learning the LSSBB methodology:
• To master two systematic approaches to problem solving that have a very good track record of producing excellent results—DMAIC and DMADV
• To master a number of very effective tools that can be used to solve problems
• To master the way to apply LSSBB methodology to bring about transformation within an organization -
Question 7 of 10
7. Question
Which of the following is/are ways to collect data from external benchmark organizations?
Correct
There are a number of ways to collect data from external benchmark organizations. Among these are:
• Anonymous surveys administered by a third party
• Focus groups organized and facilitated by a third party
• Site visitsIncorrect
There are a number of ways to collect data from external benchmark organizations. Among these are:
• Anonymous surveys administered by a third party
• Focus groups organized and facilitated by a third party
• Site visits -
Question 8 of 10
8. Question
Which of the following can have major impact on the activity being performed physically in terms of locations?
Correct
Analyze locations. Is the process being performed in the right building, city, state, or even the right country? Where the activity is performed physically can have a major impact on many factors. Among them are:
• Cycle time
• Labor cost
• Customer relations
• Government controls and regulations
• Transportation cost
• Employee skill levelsIncorrect
Analyze locations. Is the process being performed in the right building, city, state, or even the right country? Where the activity is performed physically can have a major impact on many factors. Among them are:
• Cycle time
• Labor cost
• Customer relations
• Government controls and regulations
• Transportation cost
• Employee skill levels -
Question 9 of 10
9. Question
Which of the following is a systematic way of selecting from larger lists of alternatives. They can be used to select a problem from a list of potential problems, select primary root causes from a larger list, or select a solution from a list of alternatives?
Correct
Matrix diagram/decision matrix is a systematic way of selecting from larger lists of alternatives. They can be used to select a problem from a list of potential problems, select primary root causes from a larger list, or select a solution from a list of alternatives.
Incorrect
Matrix diagram/decision matrix is a systematic way of selecting from larger lists of alternatives. They can be used to select a problem from a list of potential problems, select primary root causes from a larger list, or select a solution from a list of alternatives.
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Question 10 of 10
10. Question
You can identify bureaucracy by asking which of the following questions in regards to process focused bureaucracy elimination?
Correct
The process focus starts by flowcharting a process and then analyzing each step (activity) in the process to see if it is a bureaucracy-type step. You can identify bureaucracy by asking such key questions as:
• Are there unnecessary checks and balances?
• Does the activity inspect or approve someone else’s work?
• Does it require more than one signature?
• Are multiple copies required?
• Are copies stored for no apparent reason?
• Are copies sent to people who do not need the information?
• Are there people or agencies involved that impede the effectiveness and efficiency of the process?
• Is there unnecessary written correspondence?
• Do existing organizational procedures regularly impede the efficient, effective, and timely performance of duties?
• Is someone approving something he or she has already approved?Incorrect
The process focus starts by flowcharting a process and then analyzing each step (activity) in the process to see if it is a bureaucracy-type step. You can identify bureaucracy by asking such key questions as:
• Are there unnecessary checks and balances?
• Does the activity inspect or approve someone else’s work?
• Does it require more than one signature?
• Are multiple copies required?
• Are copies stored for no apparent reason?
• Are copies sent to people who do not need the information?
• Are there people or agencies involved that impede the effectiveness and efficiency of the process?
• Is there unnecessary written correspondence?
• Do existing organizational procedures regularly impede the efficient, effective, and timely performance of duties?
• Is someone approving something he or she has already approved?