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Question 1 of 10
1. Question
Which of the following can have major impact on the activity being performed physically in terms of locations?
Correct
Analyze locations. Is the process being performed in the right building, city, state, or even the right country? Where the activity is performed physically can have a major impact on many factors. Among them are:
• Cycle time
• Labor cost
• Customer relations
• Government controls and regulations
• Transportation cost
• Employee skill levelsIncorrect
Analyze locations. Is the process being performed in the right building, city, state, or even the right country? Where the activity is performed physically can have a major impact on many factors. Among them are:
• Cycle time
• Labor cost
• Customer relations
• Government controls and regulations
• Transportation cost
• Employee skill levels -
Question 2 of 10
2. Question
The cycle time reduction process consists of the following except?
Correct
The cycle time reduction process consists of 16 activities:
1. Flowchart the process that is being studied.
2. Conduct a process walk-through to understand the process and verify the flowchart.
3. Collect cycle time data related to each activity and task.
4. Collect data that define the quantity flow through each leg of the flow diagram.
5. Construct a simulation model that includes all of the data that have been collected.
6. Perform a Monte-Carlo analysis using the simulation model to define the cycle time frequency distribution.
7. Classify each activity or task as real-value-added, business-value-added, or no-value-added.
8. Define the average cycle time’s critical path through the process using the simulation model.
9. Using the cycle time reduction principles, eliminate the critical path.
10. Repeat activities 8 and 9 until the minimum cycle time is obtained.
11. Define the worst-case critical path through the process using the simulation model.
12. Using the cycle time reduction principles, eliminate the critical path.
13. Repeat steps 11 and 12 until the minimum worst-case cycle time is obtained.
14. Develop a plan to change the process to be in line with the modified simulation model.
15. Pilot the modifications as appropriate.
16. Implement the new process.Incorrect
The cycle time reduction process consists of 16 activities:
1. Flowchart the process that is being studied.
2. Conduct a process walk-through to understand the process and verify the flowchart.
3. Collect cycle time data related to each activity and task.
4. Collect data that define the quantity flow through each leg of the flow diagram.
5. Construct a simulation model that includes all of the data that have been collected.
6. Perform a Monte-Carlo analysis using the simulation model to define the cycle time frequency distribution.
7. Classify each activity or task as real-value-added, business-value-added, or no-value-added.
8. Define the average cycle time’s critical path through the process using the simulation model.
9. Using the cycle time reduction principles, eliminate the critical path.
10. Repeat activities 8 and 9 until the minimum cycle time is obtained.
11. Define the worst-case critical path through the process using the simulation model.
12. Using the cycle time reduction principles, eliminate the critical path.
13. Repeat steps 11 and 12 until the minimum worst-case cycle time is obtained.
14. Develop a plan to change the process to be in line with the modified simulation model.
15. Pilot the modifications as appropriate.
16. Implement the new process. -
Question 3 of 10
3. Question
Which of the following is the approach that focuses a group’s attention on a single process for a 1- or 2-day meeting to define how the group can improve the process over the next 90 days?
Correct
FAST-ACTION SOLUTION TECHNIQUE (FAST) is a breakthrough approach that focuses a group’s attention on a single process for a 1- or 2-day meeting to define how the group can improve the process over the next 90 days. Before the end of the meeting, management approves or rejects the proposed improvements.
Incorrect
FAST-ACTION SOLUTION TECHNIQUE (FAST) is a breakthrough approach that focuses a group’s attention on a single process for a 1- or 2-day meeting to define how the group can improve the process over the next 90 days. Before the end of the meeting, management approves or rejects the proposed improvements.
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Question 4 of 10
4. Question
Fast-action solution technique (FAST) is based on an improvement tool first used by which of the following?
Correct
Fast-action solution technique (FAST) is based on an improvement tool first used by International Business Machines (IBM) Corporation in the mid-1980s. General Electric refined this approach in the 1990s and called it “workout.” Ford Motor Company further developed it under the title “RAPID.” Today, Cap Gemini Ernst & Young extensively uses this approach (which they call “EXPRESS”) with many clients around the world. It is also often used by other organizations throughout the Americas.
Incorrect
Fast-action solution technique (FAST) is based on an improvement tool first used by International Business Machines (IBM) Corporation in the mid-1980s. General Electric refined this approach in the 1990s and called it “workout.” Ford Motor Company further developed it under the title “RAPID.” Today, Cap Gemini Ernst & Young extensively uses this approach (which they call “EXPRESS”) with many clients around the world. It is also often used by other organizations throughout the Americas.
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Question 5 of 10
5. Question
The FAST approach evolves through the following activities except?
Correct
The FAST approach evolves through the following eight activities:
1. A problem or process is identified as a candidate for FAST.
2. A high-level sponsor agrees to support the FAST initiative related to the process that will be improved. (The process must be under the sponsor’s span of control.)
3. The FAST team is assigned, and a set of objectives is prepared and approved by the sponsor.
4. The FAST team meets for 1 or 2 days to develop a high-level process flowchart and to define whaactions could be taken to improve the process’s performance.
5. A FAST team member must agree to be responsible for implementing each recommendation that will be submitted to the sponsor.
6. At the end of the 1- or 2-day meeting, the sponsor attends a meeting at which the FAST team presents its findings.
7. Before the end of the meeting, the sponsor either approves or rejects the recommendations. It is very important that the sponsor not delay making decisions related to the suggestions, or the FAST approach will soon become ineffective.
8. Approved solutions are implemented by the assigned FAST team member over the next 3 months.Incorrect
The FAST approach evolves through the following eight activities:
1. A problem or process is identified as a candidate for FAST.
2. A high-level sponsor agrees to support the FAST initiative related to the process that will be improved. (The process must be under the sponsor’s span of control.)
3. The FAST team is assigned, and a set of objectives is prepared and approved by the sponsor.
4. The FAST team meets for 1 or 2 days to develop a high-level process flowchart and to define whaactions could be taken to improve the process’s performance.
5. A FAST team member must agree to be responsible for implementing each recommendation that will be submitted to the sponsor.
6. At the end of the 1- or 2-day meeting, the sponsor attends a meeting at which the FAST team presents its findings.
7. Before the end of the meeting, the sponsor either approves or rejects the recommendations. It is very important that the sponsor not delay making decisions related to the suggestions, or the FAST approach will soon become ineffective.
8. Approved solutions are implemented by the assigned FAST team member over the next 3 months. -
Question 6 of 10
6. Question
Which of the following is based upon is by reducing variation, the organization has a higher probability of meeting or exceeding customer requirements?
Correct
The fundamental concept that Six Sigma is based upon is by reducing variation, the organization has a higher probability of meeting or exceeding customer requirements.
Incorrect
The fundamental concept that Six Sigma is based upon is by reducing variation, the organization has a higher probability of meeting or exceeding customer requirements.
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Question 7 of 10
7. Question
Which of the following is a strategy to reduce costs by reducing in-process inventory and associated carrying costs?
Correct
Just-in-time (JIT) is a strategy to reduce costs by reducing in-process inventory and associated carrying costs. The just-in-time production method is also referred to as the Toyota Production System.
Incorrect
Just-in-time (JIT) is a strategy to reduce costs by reducing in-process inventory and associated carrying costs. The just-in-time production method is also referred to as the Toyota Production System.
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Question 8 of 10
8. Question
Just-in-time focuses on continuous improvement and can improve a manufacturing organization’s quality and efficiency in the following ways except?
Correct
When correctly implemented, JIT focuses on continuous improvement and can improve a manufacturing organization’s quality and efficiency.
Key areas include:
1. Flow
2. Employee involvement
3. Quality
4. Environmental concerns
5. Price volatility
6. Demand
7. Supply availabilityIncorrect
When correctly implemented, JIT focuses on continuous improvement and can improve a manufacturing organization’s quality and efficiency.
Key areas include:
1. Flow
2. Employee involvement
3. Quality
4. Environmental concerns
5. Price volatility
6. Demand
7. Supply availability -
Question 9 of 10
9. Question
Which of the following is a systematic way of selecting from larger lists of alternatives. They can be used to select a problem from a list of potential problems, select primary root causes from a larger list, or select a solution from a list of alternatives?
Correct
Matrix diagram/decision matrix is a systematic way of selecting from larger lists of alternatives. They can be used to select a problem from a list of potential problems, select primary root causes from a larger list, or select a solution from a list of alternatives.
Incorrect
Matrix diagram/decision matrix is a systematic way of selecting from larger lists of alternatives. They can be used to select a problem from a list of potential problems, select primary root causes from a larger list, or select a solution from a list of alternatives.
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Question 10 of 10
10. Question
The matrix diagram is an approach that assists in the investigation of relationships and comes in which of the following formats?
Correct
The matrix diagram is an approach that assists in the investigation of relationships. While there are many variations of matrix diagrams, the most commonly used is the decision, or prioritization, matrix. These come in two basic formats: the L-Shaped Matrix and the T-Shaped Matrix.
Incorrect
The matrix diagram is an approach that assists in the investigation of relationships. While there are many variations of matrix diagrams, the most commonly used is the decision, or prioritization, matrix. These come in two basic formats: the L-Shaped Matrix and the T-Shaped Matrix.