Six Sigma Green Quiz 09

What are the basic guidelines to follow during creativity phase in brainstorming?

I. No criticism, compliments, or questions
II. Wild ideas are welcome
III. Don’t wait
IV. Quantity is not important

What is a Ishikawa Diagram?

I. No criticism, compliments, or questions
II. A graphical analysis tool that allows the user to display the factors involved in each situation
III. Cause­and­effect diagrams can be used to analyze positive effects as well as undesirable ones
IV. Wild ideas are welcome

How to start Ishikawa Diagram with the six M’s?

I. Man
II. Machine
III. Methods
IV. Mean

What is a check sheet?

I. Check sheets are used to observe or review a process, usually during execution of the process
II. Check sheets precategorize potential outcomes for data collection using sets of words, tally lists, or graphics
III. A graphical analysis tool that allows the user to display the factors involved in each situation
IV. This simple tool provides a method of easy collection of the data

What are the basic steps to make a check sheet?

I. Check sheets are used to observe or review a process, usually during execution of the process
II. Identify and agree to the causes or conditions that are to be collected
III. Decide who will collect the data, over what time periods and how the data will be collected
IV. Create a check sheet that will work within the operation where it will be used

What is a customer feedback?

I. Check sheets are used to observe or review a process, usually during execution of the process
II. The most effective method is to be getting out into the world with the customers to experience what they do and to interact with them as they use your products and services
III. Decide who will collect the data, over what time periods and how the data will be collected
IV. Feedback is a method or process of finding out what the customer thinks of your products or services

What is a Failure Mode and Effects Analysis (FMEA)?

I. Check sheets are used to observe or review a process, usually during execution of the process
II. Group of activities intended to recognize and evaluate the potential failure of a product/process and the effects of that failure
III. Group of activities intended to Identify actions that could eliminate or reduce the chance of the potential failure occurring
IV. Group of activities intended to document the entire process

What is the purpose of FMEA?

I. Check sheets are used to observe or review a process, usually during execution of the process
II. To understand the opportunities for failure and the impact of risks in a product or process design, prioritize the risks
III. Take actions to eliminate or reduce the impact of these risks
IV. Group of activities intended to document the entire process

What are the steps in performing FMEA?

I. The team approach is most effective for conducting an FMEA
II. Assemble a cross­functional team with diverse knowledge about the process, product, or service, and customer needs
III. For effective interaction, the team is typically five to seven people
IV. Take actions to eliminate or reduce the impact of these risks

What are Do’s in FMEA?

I. The team approach is most effective for conducting an FMEA
II. Always provide FMEA training to team members before assigning to an FMEA team
III. Always use the team approach.
IV. Ask for subject matter expertise if required