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Six Sigma Black Belt – Full Access
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Question 1 of 10
1. Question
Which of the following is/are common mistakes that can lead to poor hiring practices?
Correct
There are many factors that can go into poor hiring practices. A few common mistakes include:
Inadequate job advertisements
Position definition
Nepotism
Not matching skills to position requirements
Not understanding the technical aspects of job requirements
Inability to identify the skills necessary to add value to a positionIncorrect
There are many factors that can go into poor hiring practices. A few common mistakes include:
Inadequate job advertisements
Position definition
Nepotism
Not matching skills to position requirements
Not understanding the technical aspects of job requirements
Inability to identify the skills necessary to add value to a position -
Question 2 of 10
2. Question
Which of the following are considered to be categories of people waste?
Correct
People waste has to do with relationships between fellow employees. This includes between department managers and senior managers, as well as the manager-employee relationship. Some categories of people waste include turf wars, fiefdoms, or politics. Some specific examples of what people say when they are exhibiting people waste are:
“Bill’s initiative is so stupid!”
“Forget about what Jane says!”
“John is impossible to work with!”Incorrect
People waste has to do with relationships between fellow employees. This includes between department managers and senior managers, as well as the manager-employee relationship. Some categories of people waste include turf wars, fiefdoms, or politics. Some specific examples of what people say when they are exhibiting people waste are:
“Bill’s initiative is so stupid!”
“Forget about what Jane says!”
“John is impossible to work with!” -
Question 3 of 10
3. Question
Which of the following is a “signal” for employees to take action in regards to lean concepts
Correct
A Kanban is a “signal” for employees to take action. It can be a card with instructions of what product to make in what quantity, a cart that needs to be moved to a new location, or the absence of a cart that indicates that an action needs to be taken to replenish a product.
Incorrect
A Kanban is a “signal” for employees to take action. It can be a card with instructions of what product to make in what quantity, a cart that needs to be moved to a new location, or the absence of a cart that indicates that an action needs to be taken to replenish a product.
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Question 4 of 10
4. Question
Which of the following is an LSS tool used to map all activities (both VA and NVA) across your value stream?
Correct
Value stream mapping is an LSS tool used to map all activities (both VA and NVA) across your value stream. The tool allows for a visual representation or maps of resources allocation as you conduct business today (current state) as well as how you plan to add value in the future (future state).
Incorrect
Value stream mapping is an LSS tool used to map all activities (both VA and NVA) across your value stream. The tool allows for a visual representation or maps of resources allocation as you conduct business today (current state) as well as how you plan to add value in the future (future state).
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Question 5 of 10
5. Question
Which of the following is not the four K’s of Kaizen?
Correct
•Kusai: Things that smell bad.
•Kitsui: Things that are hard to do or are in dark areas.
•Kitanai: Things that are dirty.
•Kiken: Things that are dangerous.Incorrect
•Kusai: Things that smell bad.
•Kitsui: Things that are hard to do or are in dark areas.
•Kitanai: Things that are dirty.
•Kiken: Things that are dangerous. -
Question 6 of 10
6. Question
The following are the laws that make the simple concept of Kaizen work with the exception of?
Correct
There are three laws that make the simple concept of Kaizen work, but you absolutely have to do all three or you will never be good at Kaizen.
1. Surface: Write the idea down.
2. Implement: You make the change.
3. Share: Post it, review it, and talk about it.Incorrect
There are three laws that make the simple concept of Kaizen work, but you absolutely have to do all three or you will never be good at Kaizen.
1. Surface: Write the idea down.
2. Implement: You make the change.
3. Share: Post it, review it, and talk about it. -
Question 7 of 10
7. Question
Which of the following is not included in the Kaizen five-step process?
Correct
Everyone in your organization should completely understand and be able to successfully complete Kaizen using the following five-step process.
Step 1: When a problem (abnormality) arises, first, go to Gemba.
Step 2 : Check the Gembutsu (relevant objects surrounding the problem).
Step 3: Take temporary countermeasures “on the spot.”
Step 4: Find the root cause(s).
Step 5: Standardize to prevent recurrence.Incorrect
Everyone in your organization should completely understand and be able to successfully complete Kaizen using the following five-step process.
Step 1: When a problem (abnormality) arises, first, go to Gemba.
Step 2 : Check the Gembutsu (relevant objects surrounding the problem).
Step 3: Take temporary countermeasures “on the spot.”
Step 4: Find the root cause(s).
Step 5: Standardize to prevent recurrence. -
Question 8 of 10
8. Question
Which of the following is the most important place in your company according to the Kaizen Method?
Correct
Gemba is the most important place in your company. It is where all of the value is created for your customers. This concept was so important that Soichiro Honda, founder of Honda Motor Company, did not have a president’s office. He was always found somewhere in Gemba. Gemba means the “real place,” or where the “action” is.
Incorrect
Gemba is the most important place in your company. It is where all of the value is created for your customers. This concept was so important that Soichiro Honda, founder of Honda Motor Company, did not have a president’s office. He was always found somewhere in Gemba. Gemba means the “real place,” or where the “action” is.
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Question 9 of 10
9. Question
Which of the following actions should be done during standardize?
Correct
Standardize means to put in a control system to prevent the problem from appearing again. During standardize you must:
Eliminate root causes
Implement a permanent solution
Confirm the effectiveness of the permanent solution
Standardize the use of the new procedureIncorrect
Standardize means to put in a control system to prevent the problem from appearing again. During standardize you must:
Eliminate root causes
Implement a permanent solution
Confirm the effectiveness of the permanent solution
Standardize the use of the new procedure -
Question 10 of 10
10. Question
Which of the following is/are possible target areas of Kaizen Teams
Correct
Possible Target Areas for Kaizen Teams
Customer service—can be improved
Quality—can be improved
Costs—can be lowered
Schedule—improve delivery and production time
Cycle time, setup time—can be reduced
Inventory—reduce the unnecessary stock
Safety—reduce possible accidents
People—improve workers’ skills and knowledge
Equipment—improve downtime and efficiency
Environment—improve air quality, reduce odors
Visual—use colors, clean up, find things easier
Location—reduce unnecessary motion or facilitate necessary interaction, etc.Incorrect
Possible Target Areas for Kaizen Teams
Customer service—can be improved
Quality—can be improved
Costs—can be lowered
Schedule—improve delivery and production time
Cycle time, setup time—can be reduced
Inventory—reduce the unnecessary stock
Safety—reduce possible accidents
People—improve workers’ skills and knowledge
Equipment—improve downtime and efficiency
Environment—improve air quality, reduce odors
Visual—use colors, clean up, find things easier
Location—reduce unnecessary motion or facilitate necessary interaction, etc.