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Question 1 of 30
1. Question
You work in the quality control department in your firm and are well aware of the tools and techniques for quality management. Which among the following is defines statistical sampling?
Correct
Statistical sampling involves choosing part of a population of interest for inspection. Sample frequency and sizes should be determined during the Plan Quality Management process so the cost of quality will include the number of tests, expected scrap, etc.
Incorrect
Statistical sampling involves choosing part of a population of interest for inspection. Sample frequency and sizes should be determined during the Plan Quality Management process so the cost of quality will include the number of tests, expected scrap, etc.
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Question 2 of 30
2. Question
Which among the following is not true for statistical sampling?
Correct
Statistical sampling involves choosing part of a population of interest for inspection (for example, selecting ten engineering drawings at random from a list of seventy-five). Sample frequency and sizes should be determined during the Plan Quality Management process so the cost of quality will include the number of tests, expected scrap, etc. There is a substantial body of knowledge on statistical sampling. In some application areas, it may be necessary for the project management team to be familiar with a variety of sampling techniques to assure the sample selected represents the population of interest.
Incorrect
Statistical sampling involves choosing part of a population of interest for inspection (for example, selecting ten engineering drawings at random from a list of seventy-five). Sample frequency and sizes should be determined during the Plan Quality Management process so the cost of quality will include the number of tests, expected scrap, etc. There is a substantial body of knowledge on statistical sampling. In some application areas, it may be necessary for the project management team to be familiar with a variety of sampling techniques to assure the sample selected represents the population of interest.
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Question 3 of 30
3. Question
You work in the quality control department in an MNC and are well aware of the various inputs and outputs of the plan quality management process of a project. Which among the following is not an output of the plan quality management process?
Correct
Plan Quality Management: Outputs
1. Quality Management Plan
2. Process Improvement Plan
3. Quality Metrics
4. Quality Checklists
5. Project Documents UpdatesIncorrect
Plan Quality Management: Outputs
1. Quality Management Plan
2. Process Improvement Plan
3. Quality Metrics
4. Quality Checklists
5. Project Documents Updates -
Question 4 of 30
4. Question
You work in the quality control department in an MNC and are well aware of the various inputs and outputs of the plan quality management process of a project. Which among the following defines quality management plan?
Correct
The quality management plan is a component of the project management plan that describes how the organization’s quality policies will be implemented. It describes how the project management team plans to meet the quality requirements set for the project.
Incorrect
The quality management plan is a component of the project management plan that describes how the organization’s quality policies will be implemented. It describes how the project management team plans to meet the quality requirements set for the project.
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Question 5 of 30
5. Question
Which among the following is not true for quality management plan?
Correct
The quality management plan is a component of the project management plan that describes how the organization’s quality policies will be implemented. It describes how the project management team plans to meet the quality requirements set for the project. The quality management plan may be formal or informal, detailed, or broadly framed. The style and detail of the quality management plan are determined by the requirements of the project. The quality management plan should be reviewed early in the project to ensure that decisions are based on accurate information. The benefits of this review can include a sharper focus on the project’s value proposition and reductions in costs and in the frequency of schedule overruns that were caused by rework.
Incorrect
The quality management plan is a component of the project management plan that describes how the organization’s quality policies will be implemented. It describes how the project management team plans to meet the quality requirements set for the project. The quality management plan may be formal or informal, detailed, or broadly framed. The style and detail of the quality management plan are determined by the requirements of the project. The quality management plan should be reviewed early in the project to ensure that decisions are based on accurate information. The benefits of this review can include a sharper focus on the project’s value proposition and reductions in costs and in the frequency of schedule overruns that were caused by rework.
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Question 6 of 30
6. Question
You are a project manager and have decided to go with process improvement plan for your project for planning the quality management. Which among the following defines process improvement plan?
Correct
The process improvement plan is a subsidiary or component of the project management plan. The process improvement plan details the steps for analyzing project management and product development processes to identify activities that enhance their value.
Incorrect
The process improvement plan is a subsidiary or component of the project management plan. The process improvement plan details the steps for analyzing project management and product development processes to identify activities that enhance their value.
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Question 7 of 30
7. Question
Which among the following areas are not considered for the process improvement plan?
Correct
The process improvement plan details the steps for analyzing project management and product development processes to identify activities that enhance their value. Areas to consider include:
• Process boundaries
• Process configuration
• Process metrics
• Targets for improved performanceIncorrect
The process improvement plan details the steps for analyzing project management and product development processes to identify activities that enhance their value. Areas to consider include:
• Process boundaries
• Process configuration
• Process metrics
• Targets for improved performance -
Question 8 of 30
8. Question
You are a project manager and have decided to go with process improvement plan for your project for planning the quality management. Which among the following defines process process configuration?
Correct
The process improvement plan details the steps for analyzing project management and product development processes to identify activities that enhance their value. Areas to consider include:
• Process boundaries. Describe the purpose of the process, the start and end of the process, its inputs and outputs, the process owner, and the stakeholders of the process.
• Process configuration. Provides a graphic depiction of processes, with interfaces identified, used to facilitate analysis.
• Process metrics. Along with control limits, allows analysis of process efficiency.
• Targets for improved performance. Guide the process improvement activities.Incorrect
The process improvement plan details the steps for analyzing project management and product development processes to identify activities that enhance their value. Areas to consider include:
• Process boundaries. Describe the purpose of the process, the start and end of the process, its inputs and outputs, the process owner, and the stakeholders of the process.
• Process configuration. Provides a graphic depiction of processes, with interfaces identified, used to facilitate analysis.
• Process metrics. Along with control limits, allows analysis of process efficiency.
• Targets for improved performance. Guide the process improvement activities. -
Question 9 of 30
9. Question
You are a project manager and have decided to go with process improvement plan for your project for planning the quality management. Which among the following defines process process boundaries?
Correct
The process improvement plan details the steps for analyzing project management and product development processes to identify activities that enhance their value. Areas to consider include:
• Process boundaries. Describe the purpose of the process, the start and end of the process, its inputs and outputs, the process owner, and the stakeholders of the process.
• Process configuration. Provides a graphic depiction of processes, with interfaces identified, used to facilitate analysis.
• Process metrics. Along with control limits, allows analysis of process efficiency.
• Targets for improved performance. Guide the process improvement activities.Incorrect
The process improvement plan details the steps for analyzing project management and product development processes to identify activities that enhance their value. Areas to consider include:
• Process boundaries. Describe the purpose of the process, the start and end of the process, its inputs and outputs, the process owner, and the stakeholders of the process.
• Process configuration. Provides a graphic depiction of processes, with interfaces identified, used to facilitate analysis.
• Process metrics. Along with control limits, allows analysis of process efficiency.
• Targets for improved performance. Guide the process improvement activities. -
Question 10 of 30
10. Question
Which among the following defines quality metrics?
Correct
A quality metric specifically describes a project or product attribute and how the control quality process will measure it. A measurement is an actual value. The tolerance defines the allowable variations to the metric. For example, if the quality objective is to stay within the approved budget by ±10%, the specific quality metric is used to measure the cost of every deliverable and determine the percent variance from the approved budget for that deliverable.
Incorrect
A quality metric specifically describes a project or product attribute and how the control quality process will measure it. A measurement is an actual value. The tolerance defines the allowable variations to the metric. For example, if the quality objective is to stay within the approved budget by ±10%, the specific quality metric is used to measure the cost of every deliverable and determine the percent variance from the approved budget for that deliverable.
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Question 11 of 30
11. Question
You work in the quality control department in a firm and have been asked to help a certain project manager in performing quality assurance. Which among the following defines the process of performing quality assurance?
Correct
Perform Quality Assurance is the process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used. The key benefit of this process is that it facilitates the improvement of quality processes.
Incorrect
Perform Quality Assurance is the process of auditing the quality requirements and the results from quality control measurements to ensure that appropriate quality standards and operational definitions are used. The key benefit of this process is that it facilitates the improvement of quality processes.
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Question 12 of 30
12. Question
Which among the following is not true for perform quality assurance process?
Correct
The quality assurance process implements a set of planned and systematic acts and processes defined within the project’s quality management plan. Quality assurance seeks to build confidence that a future output or an unfinished output, also known as work in progress, will be completed in a manner that meets the specified requirements and expectations. Quality assurance contributes to the state of being certain about quality by preventing defects through the planning processes or by inspecting out defects during the work-in-progress stage of implementation. Perform Quality Assurance is an execution process that uses data created during Plan Quality Management and Control Quality processes.
Incorrect
The quality assurance process implements a set of planned and systematic acts and processes defined within the project’s quality management plan. Quality assurance seeks to build confidence that a future output or an unfinished output, also known as work in progress, will be completed in a manner that meets the specified requirements and expectations. Quality assurance contributes to the state of being certain about quality by preventing defects through the planning processes or by inspecting out defects during the work-in-progress stage of implementation. Perform Quality Assurance is an execution process that uses data created during Plan Quality Management and Control Quality processes.
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Question 13 of 30
13. Question
You work in the quality control department in an MNC and are well aware of the various inputs and outputs of the perform quality assurance process. Which among the following is not an input to the perform quality assurance process?
Correct
Perform Quality Assurance: Inputs
1. Quality Management Plan
2. Process Improvement Plan
3. Quality Metrics
4. Quality Control Measurements
5. Project DocumentsIncorrect
Perform Quality Assurance: Inputs
1. Quality Management Plan
2. Process Improvement Plan
3. Quality Metrics
4. Quality Control Measurements
5. Project Documents -
Question 14 of 30
14. Question
Which among the following defines quality control measurements?
Correct
Quality control measurements are the results of control quality activities. They are used to analyze and evaluate the quality of the processes of the project against the standards of the performing organization or the requirements specified. Quality control measurements can also compare the processes used to create the measurements, and validate actual measurements to determine their level of correctness.
Incorrect
Quality control measurements are the results of control quality activities. They are used to analyze and evaluate the quality of the processes of the project against the standards of the performing organization or the requirements specified. Quality control measurements can also compare the processes used to create the measurements, and validate actual measurements to determine their level of correctness.
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Question 15 of 30
15. Question
You are a project manager in a firm and are currently on the process of performing quality assurance. Which of the following defines affinity diagrams?
Correct
The affinity diagram is similar to mind-mapping techniques in that they are used to generate ideas that can be linked to form organized patterns of thought about a problem. In project management, the creation of the WBS may be enhanced by using the affinity diagram to give structure to the decomposition of scope.
Incorrect
The affinity diagram is similar to mind-mapping techniques in that they are used to generate ideas that can be linked to form organized patterns of thought about a problem. In project management, the creation of the WBS may be enhanced by using the affinity diagram to give structure to the decomposition of scope.
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Question 16 of 30
16. Question
Which among the following defines process decision program charts?
Correct
Process decision program charts (PDPC).
Used to understand a goal in relation to the steps for getting to the goal. The PDPC is useful as a method for contingency planning because it aids teams in anticipating intermediate steps that could derail achievement of the goal.Incorrect
Process decision program charts (PDPC).
Used to understand a goal in relation to the steps for getting to the goal. The PDPC is useful as a method for contingency planning because it aids teams in anticipating intermediate steps that could derail achievement of the goal. -
Question 17 of 30
17. Question
Which among the following defines interrelationship digraphs?
Correct
Interrelationship digraphs.
The interrelationship digraphs provide a process for creative problem solving in moderately complex scenarios that possess intertwined logical relationships for up to 50 relevant items. The interrelationship digraph may be developed from data generated in other tools such as the affinity diagram, the tree diagram, or the fishbone diagram.Incorrect
Interrelationship digraphs.
The interrelationship digraphs provide a process for creative problem solving in moderately complex scenarios that possess intertwined logical relationships for up to 50 relevant items. The interrelationship digraph may be developed from data generated in other tools such as the affinity diagram, the tree diagram, or the fishbone diagram. -
Question 18 of 30
18. Question
You work in the human resource department and the major part of your job is to provide quality control assistance within your firm. Which among the following defines tree diagrams, a tool used in performing quality assurance?
Correct
Tree diagrams.
Also known as systematic diagrams and may be used to represent decomposition hierarchies such as the WBS, RBS (risk breakdown structure), and OBS (organizational breakdown structure). In project management, tree diagrams are useful in visualizing the parent-to-child relationships in any decomposition hierarchy that uses a systematic set of rules that define a nesting relationship.Incorrect
Tree diagrams.
Also known as systematic diagrams and may be used to represent decomposition hierarchies such as the WBS, RBS (risk breakdown structure), and OBS (organizational breakdown structure). In project management, tree diagrams are useful in visualizing the parent-to-child relationships in any decomposition hierarchy that uses a systematic set of rules that define a nesting relationship. -
Question 19 of 30
19. Question
You work in the human resource department and the major part of your job is to provide quality control assistance within your firm. Which among the following is not true for tree diagrams?
Correct
Tree diagrams.
Also known as systematic diagrams and may be used to represent decomposition hierarchies such as the WBS, RBS and OBS. In project management, tree diagrams are useful in visualizing the parent-to-child relationships in any decomposition hierarchy that uses a systematic set of rules that define a nesting relationship. Tree diagrams can be depicted horizontally or vertically. Because tree diagrams permit the creation of nested branches that terminate into a single decision point, they are useful as decision trees for establishing an expected value for a limited number of dependent relationships that have been diagramed systematically.Incorrect
Tree diagrams.
Also known as systematic diagrams and may be used to represent decomposition hierarchies such as the WBS, RBS and OBS. In project management, tree diagrams are useful in visualizing the parent-to-child relationships in any decomposition hierarchy that uses a systematic set of rules that define a nesting relationship. Tree diagrams can be depicted horizontally or vertically. Because tree diagrams permit the creation of nested branches that terminate into a single decision point, they are useful as decision trees for establishing an expected value for a limited number of dependent relationships that have been diagramed systematically. -
Question 20 of 30
20. Question
Which among the following defines prioritization matrices?
Correct
Prioritization matrices.
Identify the key issues and the suitable alternatives to be prioritized as a set of decisions for implementation. Criteria are prioritized and weighted before being applied to all available alternatives to obtain a mathematical score that ranks the options.Incorrect
Prioritization matrices.
Identify the key issues and the suitable alternatives to be prioritized as a set of decisions for implementation. Criteria are prioritized and weighted before being applied to all available alternatives to obtain a mathematical score that ranks the options. -
Question 21 of 30
21. Question
You work in the human resource department and the major part of your job is to provide quality control assistance within your firm. Which among the following defines activity network diagrams?
Correct
Activity network diagrams.
Previously known as arrow diagrams. They include both the AOA (Activity on Arrow) and, most commonly used, AON (Activity on Node) formats of a network diagram. Activity network diagrams are used with project scheduling methodologies such as program evaluation and review technique (PERT), critical path method (CPM), and precedence diagramming method (PDM).Incorrect
Activity network diagrams.
Previously known as arrow diagrams. They include both the AOA (Activity on Arrow) and, most commonly used, AON (Activity on Node) formats of a network diagram. Activity network diagrams are used with project scheduling methodologies such as program evaluation and review technique (PERT), critical path method (CPM), and precedence diagramming method (PDM). -
Question 22 of 30
22. Question
You are a project manager in a firm and are currently on the process of performing quality assurance. Which of the following defines matrix diagrams?
Correct
Matrix diagrams.
A quality management and control tool used to perform data analysis within the organizational structure created in the matrix. The matrix diagram seeks to show the strength of relationships between factors, causes, and objectives that exist between the rows and columns that form the matrix.Incorrect
Matrix diagrams.
A quality management and control tool used to perform data analysis within the organizational structure created in the matrix. The matrix diagram seeks to show the strength of relationships between factors, causes, and objectives that exist between the rows and columns that form the matrix. -
Question 23 of 30
23. Question
Which among the following defines quality audits?
Correct
A quality audit is a structured, independent process to determine if project activities comply with organizational and project policies, processes, and procedures. Quality audits may be scheduled or random, and may be conducted by internal or external auditors. Quality audits can confirm the implementation of approved change requests including updates, corrective actions, defect repairs, and preventive actions.
Incorrect
A quality audit is a structured, independent process to determine if project activities comply with organizational and project policies, processes, and procedures. Quality audits may be scheduled or random, and may be conducted by internal or external auditors. Quality audits can confirm the implementation of approved change requests including updates, corrective actions, defect repairs, and preventive actions.
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Question 24 of 30
24. Question
Which among the following is not an objective of a quality audit?
Correct
The objectives of a quality audit may include:
• Identify all good and best practices being implemented;
• Identify all nonconformity, gaps, and shortcomings;
• Share good practices introduced or implemented in similar projects in the organization and/or industry;
• Proactively offer assistance in a positive manner to improve implementation of processes to help the team raise productivity; and
• Highlight contributions of each audit in the lessons learned repository of the organization.Incorrect
The objectives of a quality audit may include:
• Identify all good and best practices being implemented;
• Identify all nonconformity, gaps, and shortcomings;
• Share good practices introduced or implemented in similar projects in the organization and/or industry;
• Proactively offer assistance in a positive manner to improve implementation of processes to help the team raise productivity; and
• Highlight contributions of each audit in the lessons learned repository of the organization. -
Question 25 of 30
25. Question
While giving a presentation to a client, you had used the term process analysis. The client wants an explanation as he is not aware of it. Which among the following defines process analysis?
Correct
Process analysis follows the steps outlined in the process improvement plan to identify needed improvements. This analysis also examines problems experienced, constraints experienced, and non-value-added activities identified during process operation. Process analysis includes root cause analysis—a specific technique used to identify a problem, discover the underlying causes that lead to it, and develop preventive actions.
Incorrect
Process analysis follows the steps outlined in the process improvement plan to identify needed improvements. This analysis also examines problems experienced, constraints experienced, and non-value-added activities identified during process operation. Process analysis includes root cause analysis—a specific technique used to identify a problem, discover the underlying causes that lead to it, and develop preventive actions.
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Question 26 of 30
26. Question
You work in the quality control department in an MNC and are well aware of the various inputs and outputs of the perform quality assurance process of a project. Which among the following is not an output of the perform quality assurance process?
Correct
Perform Quality Assurance: Outputs
1. Change Requests
2. Project Management Plan Updates
3. Project Documents Updates
4. Organizational Process Assets UpdatesIncorrect
Perform Quality Assurance: Outputs
1. Change Requests
2. Project Management Plan Updates
3. Project Documents Updates
4. Organizational Process Assets Updates -
Question 27 of 30
27. Question
Which among the following defines quality control process?
Correct
Control Quality is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. The key benefits of this process include: (1) identifying the causes of poor process or product quality and recommending and/or taking action to eliminate them; and (2) validating that project deliverables and work meet the requirements specified by key stakeholders necessary for final acceptance.
Incorrect
Control Quality is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. The key benefits of this process include: (1) identifying the causes of poor process or product quality and recommending and/or taking action to eliminate them; and (2) validating that project deliverables and work meet the requirements specified by key stakeholders necessary for final acceptance.
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Question 28 of 30
28. Question
You work in the human resource department in a firm and have been asked to help a certain project manager in control quality process. Which among the following is not true for control quality process?
Correct
Control Quality is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. The key benefits of this process include: (1) identifying the causes of poor process or product quality and recommending and/or taking action to eliminate them; and (2) validating that project deliverables and work meet the requirements specified by key stakeholders necessary for final acceptance.The Control Quality process uses a set of operational techniques and tasks to verify that the delivered output will meet the requirements.
Incorrect
Control Quality is the process of monitoring and recording results of executing the quality activities to assess performance and recommend necessary changes. The key benefits of this process include: (1) identifying the causes of poor process or product quality and recommending and/or taking action to eliminate them; and (2) validating that project deliverables and work meet the requirements specified by key stakeholders necessary for final acceptance.The Control Quality process uses a set of operational techniques and tasks to verify that the delivered output will meet the requirements.
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Question 29 of 30
29. Question
You work in the quality assurance department in an MNC and are well aware of the various inputs and outputs of the quality control process. Which among the following is not an input to the quality control process?
Correct
Control Quality: Inputs
1. Project Management Plan
2. Quality Metrics
3. Quality Checklists
4. Work Performance Data
5. Approved Change Requests
6. DeliverablesIncorrect
Control Quality: Inputs
1. Project Management Plan
2. Quality Metrics
3. Quality Checklists
4. Work Performance Data
5. Approved Change Requests
6. Deliverables -
Question 30 of 30
30. Question
You work in the quality assurance department in an MNC and are well aware of the quality control process. Which of the following is not among the tools and techniques used in quality control process?
Correct
Control Quality: Tools and Techniques
1. Seven Basic Quality Tools
2. Statistical Sampling
3. Inspection
4. Approved Change Requests ReviewIncorrect
Control Quality: Tools and Techniques
1. Seven Basic Quality Tools
2. Statistical Sampling
3. Inspection
4. Approved Change Requests Review